Privacy Policy

1. Information We Collect

When you visit or shop at Spec Interior, we collect certain information to provide you with the best possible service:

• Personal Information You Provide: This includes your name, billing address, shipping address, email address, and phone number, which you provide when making a purchase or contacting customer support.
• Payment Information: Payment processing is handled securely by our third-party payment gateways (e.g., Razorpay). Spec Interior does not store your credit card or bank account details.
• Device and Usage Data: When you browse our website, we automatically collect certain information about your device, including your IP address, browser type, time zone, and how you interact with our pages (using cookies and tracking pixels).

2. How We Use Your Information

We use the information we collect to run our business smoothly and securely, specifically to:

• Process, pack, and ship your cane lighting and decor orders.
• Send you order confirmations, tracking details, and invoice updates.
• Communicate with you to provide customer support or answer product inquiries.
• Screen orders for potential risk or fraud.
• With your permission, send you marketing emails or updates about new sustainable product collections and exclusive promotions.

3. Sharing Your Personal Information

We do not sell your personal data. We only share your information with trusted third-party service providers who help us operate our business, such as:

• E-commerce Platforms: To power our online storefront.
• Courier & Logistics Partners: To deliver your handwoven products safely to your doorstep (we share your name, address, and phone number with them).
• Analytics Tools: To help us understand how customers use our site so we can improve the shopping experience (e.g., Google Analytics).

4. Data Security & Retention

Security: We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information during checkout and browsing.

Retention: When you place an order through Spec Interior, we will maintain your order information for our internal business records unless and until you ask us to delete this information.

5. Cookies

We use cookies to enhance your browsing experience. Cookies allow our website to remember your preferences, keep items in your shopping cart, and analyze our traffic. You can choose to disable cookies through your browser settings, though some parts of our website may not function perfectly as a result.

6. Your Rights

Depending on where you live, you may have the right to access, correct, amend, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, or if you have any questions or complaints, please reach out to us: