Frequently Asked Questions

Yes! Every single item at Spec Interior is crafted by hand by skilled artisans. Because they are handmade, no two pieces are 100% identical. Each item carries its own unique character and minor variations in weave, color, and texture.

Cane and bamboo are natural, organic materials. Over time, exposure to natural light can cause the material to mature into a slightly deeper, richer golden tone. This is completely natural and adds to the vintage charm of the product.

Cane is highly durable but loves a little care:

• For daily dust: Use a soft, dry cloth or a soft-bristle brush to clean the dust out of the crevices.
• For deeper cleaning: Wipe gently with a slightly damp microfiber cloth. Do not soak or use harsh chemical cleaners.
• Keep it dry: Ensure the product stays away from prolonged moisture or direct rain to prevent mold.

Yes, our cane pendant lights and lampshades come complete with standard electrical fixtures (holder, wire, and ceiling cap). Note: Bulbs are not included unless explicitly stated on the product page.

We highly recommend using warm LED bulbs. LEDs stay cool, making them completely safe for natural materials like cane and bamboo, while casting a beautiful, cozy shadow pattern on your walls.

• Ready-to-ship items: Processed within 2–4 business days, with standard delivery taking another 5–7 business days.
• Made-to-order items: Since custom or larger items are woven from scratch, please allow 2–3 weeks for production before shipment.

Shipping charges are calculated at checkout based on the size and weight of your order. We offer free shipping on orders above ₹999.

Because cane is lightweight and structural, transit can occasionally be rough. Don't worry! Take clear photos of the damaged item and the exterior box, and email us at support@specinterior.com within 48 hours of delivery. We will arrange a replacement or refund immediately.

Yes, we offer a 7-day return policy for unused items in their original packaging. Please note that because our products require large boxes, the customer is responsible for return shipping costs unless the item arrived damaged or defective.

You can cancel your order within 24 hours of placing it. Once an item has been processed or shipped out by our logistics partners, it cannot be canceled.

Absolutely! We love collaborating on commercial projects, cafes, and interior styling layouts. Please reach out to us directly at support@specinterior.com or call +91 96545 35236 with your project requirements, and we will provide a custom quote and timeline.